Operating Models & Governance
Target operating models, process re-engineering, and GRC — designed to keep running after we leave.
What it covers
Target operating model design & implementation
TOM design and implementation, including the governance that keeps it running.
Process re-engineering
End-to-end process re-engineering with a clean handoff to digitization.
GRC framework setup & managed operation
Governance, risk, and compliance frameworks stood up and operated as an ongoing service.
Shared-services centers
Shared-services center design, stand-up, and operation under a build-operate model.
An operating model only matters if it runs
DGA frameworks, ISO management systems, and sector regulators all expect operating models and governance that function in practice, not just on an org chart.
A design no one operates is shelfware. We design the target operating model, implement it, re-engineer the processes with a handoff to digitization, and can run the governance and shared services so the model keeps working.
Evidence, not assertion
We design target operating models and the governance to sustain them — re-engineering processes with a clean handoff to digitization, and standing up shared-services centers we can also operate under a build-operate model, so the design becomes day-to-day reality.
Five phases, one continuous engagement
Sustain is the phase that breaks the industry pattern. It is measured against the baselines we agree in Design, and reported quarterly — the reason our clients call us back.
Diagnose
We pinpoint the decisions that matter most and establish the baselines we will measure against.
Design
We shape solutions fitted to your institution — not bent to fit a template.
Deliver
We execute the work alongside your team, with senior partners accountable throughout.
Deploy
We embed the solution into daily operations so it becomes how the work is done.
Sustain
We measure adoption, capability transfer, and benefits against the Design baselines, and report quarterly.
Common questions
Do you implement the operating model, or just design it?+
What does managed GRC operation involve?+
Can you operate a shared-services center?+
Often delivered together
Let’s discuss the engagement you need to deliver, not the proposal you need to review.
Book a Call with our Experts→ Or email info@tamayouz.sa